Amenities

Services

Beauty Salon:
For cut, wash, set and blow dry. Massage is also available by appointment.

Electricity:
220 volts; wattage may not be compatible with your hair dryer. Please do NOT use personal equipment in your cabins. Video cameras, digital cameras and other electrical appliances can be recharged at the front desk.

Fitness Room:
A variety of exercise equipment is available.

Health Clinic:
Each Victoria vessel has a doctor and health clinic on board. Customary charges are in effect for medical care. We recommend that you bring enough of any prescribed medications for your entire trip throughout China. Do not pack your prescriptions in your checked baggage.

Laundry:
We offer same-day laundry service, but not dry cleaning. Press-only service is also available. No laundry available first or last day.

Reading Room:
Books and journals are available to read in quiet surroundings.

Phone Calls, Wi-Fi and Faxes:
The latest satellite communications systems are on board each vessel. Each of our ships possesses international phoning capabilities, fax options, and Wi-Fi service. All of these services are fee-based and you can sign these charges to your account and settle them at the end of the voyage. You may make arrangements at our reception desk or in the business center to send or receive international and local phone calls and faxes.

Smoking Policy:
No smoking is permitted inside the ship. Smoking is only permitted on the outside observation deck.

Water:
Drinkable water is offered through the room thermos and bottled water(1 bottle per person per day). Please do not drink the tap water. Water and ice served in the Yangtze Club and dining room are safe.

Money on Board

Chit Payment Method:
There is no cash flow aboard Victoria Cruises. For any purchases, you may simply sign a chit, and present your room key. It will be added to your final bill, which may be settled the final night or day on board. Payment may be made in Chinese Renminbi and other major currencies (money bills must be fairly new, as the Bank of China does not accept older bills), all major credit cards, and traveler’s checks.  The ship cannot offer cash advances on credit or debit cards.

Credit Cards:
For incidentals and gift shop purchases, we accept Visa, MasterCard and American Express.

Money Exchange:
Victoria Cruises provides a money exchange service on board for various currencies to be exchanged into Renminbi (RMB), China's local currency.

Tipping Policy:
In lieu of tipping, Victoria Cruises charges US $25.00 for cruises of 5 days and under, and US $50.00 for cruises of 7 days and over, to be billed on passengers’ credit cards upon check-in. This service charge does not include a gratuity to our river guide or cruise director, which may be given at passengers’ discretion based on their satisfaction with services received, as can gratuities for additional special services requested by passengers. For porterage between the cabin and lobby, an optional gratuity of $1.00 per bag is recommended.
Guest satisfaction is our highest priority.  Any service issue should be communicated to our cruise Director so that we can address it in a timely manner.  Should any service concerns not be met to your satisfaction, the service charge can be adjusted by our Cruise Director at time of disembarkation. 

other Victoria Amenities

Victoria Cruises